Telephone and Email Scams
April 4th, 2018

There has been a rise in fraudulent telephone calls, text messages and emails from individuals who claim to work for the Canada Revenue Agency. They are expected to increase this tax season.

These scams commonly either promise a “refund” if you enter in certain personal information or threaten aggressive collection action against you if you fail to pay an amount owing, among other methods.

Three important actions can help prevent you falling victim to such fraud:

  • CRA does not communicate by email, other than notifications to view mail on CRA My Account. All emails from anyone who directly claims to be from CRA are fraudulent without exception. Disregard these types of correspondence.
  • CRA is required to provide any communications they make in writing. If you receive a telephone call from someone claiming to be from CRA, insist that they communicate with you by mail.
  • Should you get communication from CRA, we recommend engaging an accounting professional to deal with any communication with CRA on your behalf. The Walsh King team regularly takes on this role for clients because we have extensive experience communicating with CRA.

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